Ethical Management

Ethical Management
Overview Management
Principles Cyber
Ombudsman

In order to actively realize 'our shared values' such as human respect, customer satisfaction, and social contribution, we respect the free competitive market order and form the ethical corporate culture of IS Dongseo through proper management activities. Thus, we establish a code of ethics that all executives and employees must follow and pledge to put it into practice.

Chapter 1 Ethics for Customers

Create the value of customer satisfaction.

1.Respect for customers

Always think and act from the customer's point of view, and strive to realize customer satisfaction by providing the best products and services that customers can trust and satisfy them.

Provide customers with accurate information about products and services.

2.Protection of customers: Protect customers' interests, safety, and personal information, and do not engage in unfair actions against customers.

3.Quality management

Contribute to value creation of customer satisfaction through quality management.

Value the voices of customers and actively utilize them to improve quality and service.

Chapter 2 Ethics for Shareholders

Protect the rights of shareholders through sound management and information provision.

1.Protection of shareholders’ rights and interests

Protect the rights of shareholders and respect the legitimate requests and suggestions of shareholders.

Disclose management information diligently to build mutual trust with shareholders and investors, and strive to maximize shareholder profits.

2.Activation of information provision: Provide accurate management information in a timely manner in accordance with relevant laws so that information users, including investors, can make rational investment decisions.

3.Transparent management: Make efforts to enhance the reliability of accounting information and to ensure transparency.

Chapter 3 Ethics for Employees

Respect employees, train human resources, and treat employees fairly.

1.Fair treatment

Do not unfairly discriminate against employees and provide fair opportunities according to their abilities and qualifications.

Do not make unreasonable demands or instructions to subordinates by using the superior position in work.

2.Creation of a working environment

Strive for the health and safe work environment of employees.

Respect the independent personality and basic rights of executives and employees, and create an environment where they can freely make proposals and suggestions.

3.Talent management

Respect the autonomy and creativity of individual employees and support human resource development.

Present the image of successful talents and actively nurture them.

Chapter 4 Ethics for Suppliers

Pursue co-prosperity through fair trade and mutual cooperation.

1.Fair trade

Establish mutual trust and cooperative relationships through fair trade with suppliers and pursue joint development.

Do not coerce or exert influence in any form of unfair conduct by using the superior position.

Do not make unreasonable business requests to the supplier, entertainment, or accept money or valuables.

2.Fair competition: Respect the fair and free market economy order in accordance with the principle of free competition and compete fairly with competitors.

Chapter 5 Ethics for Society

Contribute to an affluent life and social development of human society.

1.Compliance with domestic and foreign laws: Not only comply with various laws, but also comply with all internationally accepted laws as a member of the country and local community

2.Environmental protection

Strive to protect nature and preserve a clean environment.

Aim for eco-friendly management.

3.Social contribution

Contribute to the national economy and social development by improving productivity, creating jobs, paying taxes faithfully, and contributing to society.

Contribute to the national economy and social development.

Chapter 6 Service Ethics

Comply with the law, sincerity, integrity, and maintain credibility and dignity as an employee of IS Dongseo.

1.Fair job performance: Executives and employees shall strictly separate public and private and work in a fair and unbiased manner.

2.Establishment of a healthy corporate culture

Executives and employees shall share the company's management philosophy and empathize with the goals and values pursued by the company, and faithfully carry out the mission assigned to them according to the company's business policy.

Employees shall create an organizational culture based on smooth communication and mutual trust between upper and lower colleagues within the company.

Executives and employees shall do their best to perform their assigned duties in a fair way and comply with all related laws and company regulations.

3.Compliance with the code of ethics: Executives and employees shall faithfully observe the Code of Ethics, and take responsibility for the behavior in case of violation.

Supplementary provisions

This practice guideline is effective from July 1, 2007.